ST JAMES’S CONTINENTAL

Last Updated June 2026

This Privacy Policy explains how The Saint James’s Continental Company (“SJCC”) collects and uses your personal data when you contact us through www.stjamescontinental.com, our website. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This website is not intended for children and we do not knowingly collect data relating to children.

1. Controller

   SJCC is the controller responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy). You can contact us via email: secretary@stjamescontinental.com.

2. Types of personal data we collect about you

   When you contact us through our website, we may collect the following personal data:

   • Name
   • Email address
   • Telephone number (if provided)
   • Any other information you choose to include in your message

3. How is your personal data collected?

   Your interactions with us. You may give us personal data by filling in online forms or by corresponding with us by post, email, phone or otherwise. This includes personal data you provide when you contact us or apply for our products or services.

4. How we use your personal data

   We will only use your personal data to:

   • Respond to your enquiry
   • Keep a record of our communications with you
   • Comply with any legal obligations

   Legal basis: Our lawful basis for processing this data is our legitimate interest in responding to enquiries and building relationships with potential customers, or to perform a contract with you if your enquiry relates to our services.

5. How long will we keep your personal data?

   We will keep your personal data only for as long as necessary to respond to your enquiry and for up to 12 months afterwards. If you become a customer, we may retain your data for longer in order to perform our contract with you and comply with legal requirements (such as tax laws).

6. Sharing your personal data

   We do not sell your data. We may share your personal data with trusted third-party service providers (such as IT hosting or email providers) where necessary to operate our website or respond to your enquiry. All such providers are required to keep your data secure and only use it for the purposes we specify.

7. International transfers

   We do not transfer your personal data outside the UK. If this changes, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

8. Data security

   We have put in place appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

9. Your legal rights

   Under data protection law, you have the following rights:

   • Access: to request a copy of the personal data we hold about you
   • Rectification: to request correction of inaccurate or incomplete data
   • Erasure: to request deletion of your data where we have no lawful reason to keep it
   • Restriction: to request we limit processing in certain circumstances
   • Objection: to object to processing based on legitimate interests
   • Portability: to request transfer of your data to you or another organisation in a structured, machine-readable format

   You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

   If you wish to exercise any of the rights set out above, please contact us per clause 1.

   Time to respond

   We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Changes to the privacy policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.